At www.asuskart.com we try to keep things simple.
If a product is received and is in defective condition ( Dead On Arrival ) the product will be replaced with a new product. The product has to be shipped back to www.asuskart.com with all original packing and accessories with no damage to serial numbers. Shipping charges for the return will be refunded.
Once the product is received We will test to see if the product is Dead on Arrival and inspect the product for any damages due to misuse, burn outs or wrong handling which Warranty does not cover, and after which if the product is found to be defective we will get a new replacement from the brand and send it with shipping charges paid by us. In case a replacement is not available an alternate will be suggested or a full refund will be done.
If product is defective or DOA All delivery charges “from” and “to” will be borne by www.asuskart.com
- Most products can be returned within 7 days of receiving the same if the product has not been opened and is in the same sealed condition. However this is product sepecific and has to be approved before a return can be done. Please send an e mail to firstname.lastname@example.org to check if a product can be returned. A restocking fee of 20% will be charged if a product is returned. Please note, any product that has been opened becomes a “used” product even if it never has been used and as such cannot be treated as a return. Only unopened products can be considered for returns.
Return, Refund and Cancellation policy.
- Disclaimer: Please read and edit the Refund & Cancellation Policy given below as per your /website’s requirement. Don’t use or apply these as is basis on your website.Refund and Cancellation PolicyOur focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows: Cancellation Policy
For Cancellations please contact the us via contact us link.
Requests received later than 6 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.